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Wbikes.com, Wollaston and Wollaston Motorrad are trading styles of Wollaston Motors Ltd. Bedford Road, Northampton, NN1 5SZ. Supplier Your contract for the purchase of goods from this website is between you and Wollaston Motors Ltd, Bedford Road, Northampton. NN1 5SZ. Acceptance of your Order We reserve the right to refuse any order submitted. Prices All the prices on our website are inclusive of VAT but exclusive of delivery charges which will be payable as indicated at the time of placing your order. Errors and omissions excluded. Payment Methods We accept credit/debit card payments through paypal, you do not need a paypal account although you can make payments through your account if you have one. We also accept payment by cheque drawn on a UK bank account. Please print a copy of the order confirmation email, and post it to us with your cheque. On clearance of cheque we will despatch your order. Security We accept secure online payments via Paypals secure servers, A paypal account is no longer required to make payments, its now simply a matter of selecting which card you wish to have debited. We do not store your card details, we don't even see them. When you purchase goods from us it is done via a secure server using Paypals 128 bit SSL encryption. (the highest available commercially) Privacy Wollaston Motors Ltd. is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). Your personal information will only be used for the following reasons 1. Process of your order. 2. To contact you if we have a problem with your order. 3. Internal data analysis to improve the website and our service to you. (If you wish to prevent this happening you can usually modify your browser to prevent "cookies" from being stored) We will not let your details be used by a third party and we will give you the option to opt out of our marketing emails. The type of information we collect simply allows us to complete your order or enquiry 1. Name 2. Address 3. Phone Number 4. Email Address We don't store your credit card details. (See our security section) You can check the information we hold about you by emailing us. If you find any inaccuracies we delete it or correct it. Delivery We aim to despatch your order as soon as possible, usually within 3 working days. Orders will usually arrive within 7 working days although you should allow 14 days for delivery. Any urgent deliveries should be notified by email quoting the order number and we’ll do our best to get it out in the post to you next day, although we cannot guarantee this. We use Royal Mail as our preferred despatch method although other methods will be used depending on the products purchased. All delivery costs are displayed on the website, we currently only ship to the UK (Northern Ireland, Isle of Man and Isle of White included) Availability We try to keep stock items up-to-date, however if your item is not in stock for any reason we will we will contact you with the option to cancel your order and your money will be refunded in full if you would rather not wait. Any dates we specify for the delivery of goods are approximate only and we shall not be liable for any losses, costs, damages, charges or expenses caused by the delay for delivery of the goods whatsoever. Should delivery be delayed for more than 28 days you have the right to contact us and refuse to accept goods. In this case we will refund any money paid by you for the goods. Law and Jurisdiction These terms are governed by English Law and both parties agree to submit themselves to the exclusive jurisdiction of the English Courts. Damage & Errors In the event that you receive faulty or damaged goods from us please inform us prior to returning the goods to obtain a return note number. We will then arrange a refund or replacement; in this case we will refund all postage costs. Items must be returned in their original packaging and complete with all box inserts and accessories. In this case we will refund all postage costs. We recommend that you used recorded mail and obtain proof of postage for any returns faulty or otherwise. We cannot be held responsible for goods in transit that are being returned to us. Return Address:- Wollaston Motors Ltd, Bedford Road, Northampton, Northamptonshire. NN1 5SZ. Unwanted Goods If for whatever reason you do not wish to keep your goods, please return it unused with its original packaging for a refund. We need to be notified within 7 days of receipt of goods that you wish to return them and a refund will be issued within 30 days. We cannot accept returns after the 7 day notification period has elapsed. We recommend that you used recorded mail and obtain proof of postage for any returns faulty or otherwise. PLEASE NOTE: We will not refund your postage costs for returned goods, or for the original shipping costs in sending the product to you. This does not affect your statutory rights. Complaints In the event that you are unhappy with any aspect with dealing with Wollaston. Please inform us as soon as possible by:- mail@wollaston.co.uk Telephone Number 01604 232000 By Post Wollaston Motors Ltd, Bedford Road, Northampton, NN1 5SZ |
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| Tue 16 Mar 2010 | web design | login | |
© 2010 Wollaston |
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